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FAQ
Frequently Asked Questions
1. General Questions
- What is Kencart?
Kencart is a local online marketplace where you can buy and sell everything from cars and electronics to real estate and furniture. - Is it free to post an ad?
Yes! Posting a standard ad on Kencart is completely free. We also offer premium "Featured" options to help your items sell faster.
2. Buying & Selling
- How do I post an ad?
Simply click the "Create Listing" button at the top of the page, choose a category, add your photos/description, and hit submit. - How do I contact a seller?
You can use the "Send Message" button on the listing page to chat internally or click "Show Phone Number" to call them directly. - How do I edit or delete my ad?
Log in to your User Dashboard, go to "My Listings," and select the edit or delete icon next to your listing.
3. Safety & Security
- How do I stay safe while trading?
Always meet in a public place, never send money before seeing the item, and trust your instincts. Check out our Safety Tips page for more info. - I found a scam ad. What should I do?
Click the "Report Ad" button on the listing page. Our team reviews reports 24/7 to keep the marketplace safe.
4. Account & Technical
- I forgot my password. How can I reset it?
Click on the "Login" button and select "Forgot Password?". We will email you a reset link instantly. - How long does my ad stay online?
Standard ads typically stay active for 30–60 days, but you can renew them anytime from your dashboard.
